Resident Liaison Officer

Location Kingston upon Thames
Discipline Social Housing Maintenance
Job Type Permanent
Salary £28,000
Contact Becki Haslam
Call Becki
Email email Becki

​18 Recruitment are looking for an experienced Resident Liaison Officer to work with their social housing client in Kingston.

The Role

You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofing


  • Liaising closely with Tenants & Scheme Manager regarding access and programme of works

  • Assisting and liaising with Site Managers, Supervisors and the Client

  • Contacting neighbourhood housing associations and establishing working relations

  • Visiting tenants and advising them on completion dates, colour schemes etc.

  • Attending/chairing tenant forum meetings/open days advising tenants of works being completed

  • Conducting surveys

  • Pre-entry visits to introduce the company & to advise tenants on works being completed

  • General admin - printing letters, updating files and trackers, arranging appointments etc.

What You'll Need To Succeed:

  • Must have previous experience of working as an Tenant Liaison Officer/Resident Liaison Officer on social housing projects.

  • Ability to manage own workload & work to tight deadlines

  • Ability to work under pressure

  • Full UK Driving Licence

What You Need To Do Now:
If you are interested in this fantastic opportunity, then please apply, or contact Becki now on 07943190984

Permanent position - salary up to £28,000 pa + van/fuel card